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Cancellation & Returns Policy

Cancellation & Returns Policy

  1. We will not accept the return of the Goods delivered to you if the Goods delivered have been accepted or deemed accepted by you or you wish to cancel the Sales Order, unless we choose to do so in our sole discretion.
  2. If we do accept a cancellation of your Sales Order, you agree to:
    1. Arrange a return of the Goods, at your cost and risk, to our nominated returns warehouse or store, as we nominate,
    2. You agree to return the Goods in their original condition, in their original unopened and sealed packaging, accompanied by proof of purchase.
    3. You agree we may deduct delivery costs and any reasonable loss including storage or markdown costs before issuing any refund.
  3. If, after paying your deposit, but before delivery, you cancel the Sales Order and we accept that cancellation, we may forfeit the deposit and charge reasonable costs for any loss suffered, including storage or transport.
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ACKNOWLEDGMENT OF TRADITIONAL OWNERS

designFARM respectfully acknowledges the Traditional Custodians of the lands on which we live and work. Our showroom is located on the lands of the Whadjuk People of the Noongar Nation. We honour their Elders, past and present, and all of the First Nations’ Peoples of Australia. We acknowledge their deep connection to Country and the continuation of their cultural and spiritual practices.

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